The second-hand marketplace Shoppers Voice Frustration About Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category than originally posted because of the remapping.
Vinted explained the revised method more closely matches similar services.
They have suggested members to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change to its shipping options after backlash from users.
